Front Desk Agent Full Time

Day & Night Shift Available:

Monday – Friday : 4:00AM – 1:00PM

Monday – Friday : 1:00PM – 10:00PM

Monday – Friday : 10:00PM – 7:00AM

The Comfort Inn Express & Suites  is in search of a reliable, hardworking person to join our front desk team! Customer service experience a must; hotel experience preferred.

The primary duties of a Guest Service Agent is to assist guests with check-in & check-out processes, provide guests with hotel services information, and accommodate guests during their stay in an attentive, courteous and friendly manner.

A Guest Service Agent must possess a positive and upbeat personality, have the ability to multi-task, be detailed oriented, and be able to problem solve to be able to fulfill the needs of our guests.

The primary responsibilities of a Guest Service Agent are: *General front desk duties, such as making reservations, checking guests in and out.*Handle cash during shift. Balancing at the beginning and end of shift.

*Ability to communicate effectively with guests, vendors, and other associates.

*Coordinate with the front desk and restaurant to facilitate a smooth operation of file maintenance and reset of systems for the next day’s operation.

*Ensure all reports are completed and filed properly.

*Ensure all necessary copies of documentation and reports of daily work are distributed to the proper department

.*Must enjoy working with people.

Education: High school graduate or equivalent. Must be proficient with Microsoft Windows and Microsoft Office & Excel.

Experience: Previous hotel-related experience preferred. Must be able to work nights, weekends and holidays.

All shifts available

Full Time and Part Time hours Available

Job Type: Full-time

Pay: $10.00 per hour

Benefits:

• Employee discount

Schedule:

• Day shift & Night Shift
• (Mon-Fri; 4:00AM-1:00PM)
• (Mon-Fri; 1:00PM-10:00PM
• (Mon-Fri; 10:00PM-7:00AM)
• Holidays
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel Experience: 1 year (Preferred)
• Front Desk: 1 year (Preferred)